Frequently asked questions

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We’ll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email.

You can also track your delivery at any time by selecting the Order Number from your Order History on your Coolkiidzwear.com Account profile here.

This is the most current tracking information we have for your order. If this date changes, we’ll let you know straight away by email.

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All products sold on our store have free delivery.

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It’s not possible to change your delivery address after confirming your order and the order has been processed, so please always double check that your address details are correct at checkout.

To change your delivery address for future orders, you can update or change your address  in your Account profile here.

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Our returns Policy can be found here

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Refund and Returns may be logged up to 15 days after the order has been completed. Please see our Returns and Refunds Policy here.

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Our store supports the following payment methods:

      • Visa
      • MasterCard
      • Discover
      • American Express
      • Diners
      • JCB
      • PayPal

And more….